Home Latest How To Advertise Contact
Home Latest How To Advertise Contact
Ad

Terms and Conditions

Last Updated: [02/21/2024]

Welcome to OnTopNetwork.com, which includes CityOnTop.com, CountyOnTop.com, and DevOnTop.com (collectively referred to as "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our websites, services, and digital products. By accessing or purchasing our services, you agree to these Terms. If you do not agree, you must not use our services.

1. Digital Products & Services

  • 1.1. Our services include, but are not limited to, VIP memberships, advertising placements, and other digital products.
  • 1.2. All products and services are digital and delivered electronically. No physical goods are provided.
  • 1.3. Due to the nature of digital goods, all sales are final.

2. Account & Subscription Management

  • 2.1. Some services require account registration. You are responsible for securing your login credentials.
  • 2.2. Subscriptions automatically renew unless canceled before the renewal date.
  • 2.3. Canceling a subscription:
    • If you cancel a subscription, your access remains active until the end of the current billing period.
    • After the billing cycle ends, your subscription will not be renewed, and access will be revoked.
    • You are responsible for canceling your subscription before renewal if you choose to stop using our services.

3. Payment & Billing

  • 3.1. Payments are securely processed through Paddle.com, our authorized payment provider.
  • 3.2. You agree to provide accurate billing and payment information.
  • 3.3. Any additional fees imposed by your payment provider (e.g., bank fees, foreign transaction fees) are your responsibility.
  • 3.4. Paddle.com’s policies apply to all payments and transactions. By purchasing from us, you agree to Paddle's terms and refund policies.

4. Refund Policy

  • 4.1. All sales are final. We do not offer refunds, exchanges, or returns on any digital products or subscriptions.
  • 4.2. No partial refunds will be provided for unused portions of a subscription.
  • 4.3. If you cancel your subscription, you will retain access until the end of your current billing period. Your subscription will not renew after that period.
  • 4.4. Non-use of a service does not qualify for a refund. You are responsible for canceling before the next billing cycle if you do not wish to continue.

5. Chargebacks & Fraudulent Claims

  • 5.1. Filing a chargeback or fraudulent claim without contacting us first may result in immediate account suspension and possible legal action.
  • 5.2. If you believe a charge was made in error, you must contact us at [email protected] before taking further action.
  • 5.3. We work with Paddle.com and payment processors to investigate fraudulent claims. Chargebacks filed without contacting us first may lead to a permanent ban from our services.

6. Termination & Suspension

  • 6.1. We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse our services.
  • 6.2. No refunds will be issued for accounts terminated due to violations.

7. Compliance with Digital Goods Regulations

  • 7.1. EU & International Users: In compliance with digital goods regulations, once a digital product is delivered, you lose the right to withdraw from the purchase.
  • 7.2. By purchasing, you acknowledge and waive your right to a refund under digital goods regulations.

8. Changes to Terms

  • 8.1. We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
  • 8.2. If you do not agree with any updates, you should discontinue using our services.

For any questions, contact us at [email protected].

Refund Policy

Last Updated: [Date]

At OnTopNetwork.com, all sales are final. Because our products and services are digital, we do not offer refunds, exchanges, or returns under any circumstances.

1. No Refund Policy

  • All purchases are non-refundable. Once a transaction is completed, it cannot be reversed.
  • If you cancel a subscription, your access remains active until the end of the current billing cycle, but will not renew.
  • No refunds will be issued for unused time or services.

2. Subscription Cancellations

  • You are responsible for canceling your subscription before the renewal date.
  • Cancellation requests after renewal will not be refunded.
  • To cancel your subscription, visit your Paddle account dashboard or contact Paddle Support.

3. Unauthorized Payments & Chargebacks

  • If you suspect an unauthorized charge, contact us at [email protected] immediately.
  • Filing a chargeback without contacting us first may result in:
    • Account suspension
    • Permanent ban from all our platforms
    • Legal action if fraud is detected
  • We work with Paddle.com to investigate disputed transactions.

4. Fraud Prevention

  • Fraudulent chargebacks will be disputed and may lead to account termination.
  • If your payment method is flagged for fraud, your account will be locked until verification is complete.

By purchasing from OnTopNetwork.com, you acknowledge and agree to this Refund Policy.

If you have questions, please contact [email protected] before making a purchase.

Ad Ad